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Q1 |
What
is the minimum amount that needs to
be there in my card?
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The minimum
amount that can be loaded on the card
is US $ 500. The maximum amount would
be as per RBI/FEMA guidelines applicable
from time to time. |
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Q2 |
What
is the validity of the card?
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This card is
valid for a period of 2 years from
the date of issue.( Marked on the
face of the card). |
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Q3 |
How
can I use the Internet Banking facility
to view the transaction details of
my card?
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Our Internet
Banking facility allows you to view
your transaction details. You can
simply log onto I-Net Banking and select cards option to login with your IPIN (Internet Banking PIN), for a complete update on your
card. You can also check out
the balance remaining on your card
through any IDBI Bank ATM in India or any
Visa/PLUS ATM abroad. |
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Q4 |
How
many times can I reload my card?
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Your IDBI World
Currency Card is valid for a period
of two years. Within this period you
can reload* your card as many times
as you like.
In case you are reloading your card
after you have come back from your
trip abroad i.e., before your next
trip, you will need to fill up the
reload form, pay either by debit to
your IDBI Bank account or by cheque
and provide a copy of your new air
ticket.
If you are abroad, you will be
required to fax us the reload form
and you can pay either by debit
to your IDBI Bank account or by
cheque.
*charges applicable |
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Q5 |
What
immediate steps do I take if my card
gets lost?
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- If you lose your card please
call the IDBI Phone Banking centre
- If you are in India please call
(1-800-22-6999), if you are abroad
please call (0091 22 67719200)
- Please quote your World Currency
Card Reference Number and request
for the card to be deactivated.
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Q6 |
How
do I replace my card?
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You need to
call up the IDBI Phone Banking
Centre (0091 22 67719200) and request
for a Replacement Card*.
If you are travelling, you can
request for a Replacement Card to
be sent to your current location.
However, this will be done only
after the Bank verifies your identity.
On receipt of the replacement card
you need to call the IDBI Phone
Banking centre and confirm that
you have received the card. The
Bank will activate your card thereafter.
Emergency card replacements will
be carried out within 48 hours.
*charges applicable |
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Q7 |
What
happens to the balance in my World
Currency Card once I return from a
foreign trip?
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When you return
home, you can either choose to have
your balance reimbursed or retain
the same on your card for any future
trips.
To withdraw the balance, simply
call 24-hour toll free number 1-800-22-6999
and have a demand draft* drawn for
the remaining balance, in your favour.
The demand draft will be sent to
your mailing address.
*charges applicable
Note: Based on
RBI regulations, you can retain
your card only if the balance remaining
is below US$ 2,000 when you trip
abroad. If the balance exceeds US$
2,000, you will have to surrender
your card and take back the remaining
amount in full within 90 days from
the date of arrival. |
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Q8 |
How
do I buy this card?
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- Walk into an IDBI Bank branch
- Fill out the application form
and submit the necessary documents*
- Pay by cash/cheque
- Collect your World Currency
Card on the spot, instantly over
the counter
*Copy of Air Ticket, Passport,
A2 Form, PAN No. or Form 60.
World Currency Card Kit
Your World Currency Card kit will
consist of the following:
- World Currency Card
- Usage Guide
- ATM PIN and Net Banking PIN
Card Activation
If you pay through cash your card
will be activated on the same day.
If you pay through cheque your card
will be activated the day the cheque
gets cleared. You can call our Phone
Banking Centre 1-800-22-6999 to
check if your card has been activated.
The IDBI World Currency Card
is the perfect solution to take
care of all your travel needs. So
the next time you’re travelling
abroad simplify business/leisure
travel and bring home the IDBI World
Currency Card. Bon Voyage! |
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Q9 |
What
are the tariff charges?
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No. |
Charges |
US $ |
EUROS |
POUNDS |
Canadian $ |
Australian $ |
Singapore $ |
1. |
Initial Card fee |
3 |
2.5 |
2 |
4 |
4 |
5 |
2. |
Reload fee |
2 |
1.5 |
1 |
2.5 |
3 |
3.5 |
3. |
Replacement fee |
2 + courier charges |
1.5 + courier charges |
1 + courier charges |
2.5 + courier charges |
3 + courier charges |
3.5 + courier charges |
4. |
Foreign Exchange rates |
As per rate determined by IDBI. |
5. |
Transactional charges |
|
a) Cash withdrawal |
1.5 |
1.5 |
1 |
2.76 |
3.3 |
3.86 |
|
b) Balance inquiry |
0.55 |
0.44 |
0.33 |
0.66 |
0.77 |
0.88 |
6 |
Cross Currency Conversion |
As per rate determined by Visa /IDBI. |
These charges are subject to change from time to time
*Service tax applicable |
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